Ofcom Regulations

All UK communications providers, including Sipdesk, are regulated by Ofcom’s General Conditions of Entitlement. These regulations have been devised to apply to those organisations providing an electronic communications service or an electronic communications network to consumers.

Specifically, General Condition 23 regulates how telecommunications providers are able to market and retail mobile phone services to customers; General Condition 24, meanwhile, regulates the marketing and selling of fixed-line telephony services to customers. Full details of the General Conditions can be found on the Ofcom website.

Sipdesk regulatory compliance policy

Sipdesk aims to be fully compliant with all regulatory requirements within the telecommunications industry. We work hard to ensure we fulfil these requirements by monitoring the products we sell and by training the people we employ, as well as by conducting the auditing and updating of policies and processes to ensure compliance with new and existing regulations.